Question:
A personal copy of my purchased DVDs is ideally what I require,
does your product do this with no regard for the copyright?
Answer:
Many DVDs are coded with CSS (content Scrambling system) and thus
copy-protected. With the new copyright law becoming effective,
it is not longer permitted to copy coded DVDs. Due to this the
program mcldecrypt.exe, which was used for reading in copy-protected
DVDs, may not be any more component of this new version of Movie
clone. We draw the attention of you hereby expressly to the fact
that the use of the program mcldecrypt.exe, which you could have
installed still from previous versions on your PC, is illegal.
Please click here for more informations.
Question:
The software is unstable and the burning process aborts before
completion. What can I do?
Answer:
You should first check if you have other burning programs installed
on your system. This is the most frequent cause, since it can
lead to driver conflicts that hinder the burning process.
You should also make sure that you don't have any other programs
open while you are burning a CD. This can also interfere with
the burning process.
Question:
While I was copying a VHS tape, the following error message appeared:
"Insufficient disk space in swap path". What does that
mean?
Answer:
While a VHS or other source signal is being read out, the software
needs enough disk space to write the data to the hard disk. Check
if your hard disk has enough free disk space and is able to access
it. If necessary, expand the size of the Windows swap file / page
file (for tips on how to do this, see the Windows help) and delete
any unnecessary files.
Question:
The software does not recognize my burner. What can I do?
Answer:
There are two reasons why this might happen.
-
The firmware your burner is using is too old. Go to the burner
manufacturer's website and download the latest firmware for
your burner. Instructions on how to install the firmware can
usually be found right on the website.
- Go to the X-OOM website and find out if there is an update
for the software. Updates always include support for the latest
burner.
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